FAQs
What is Tough Lxve Club?

Tough Lxve Club is a lifestyle streetwear brand built on resilience, self-expression, and community. Our pieces blend bold design with everyday comfort. - Presented by DJ So Hype
What is the return policy?

We accept returns on unworn, unused items in their original condition within 14 days of delivery. Items must include original tags and packaging. Returns are issued as store credit or exchange only unless the item is defective or incorrect.

Sale items, clearance items, and gift cards are final sale and cannot be returned. Customers are responsible for return shipping costs unless the return is due to an error on our part.

To start a return, contact us at toughlxveclub@gmail.com with your order number.
Where do you ship from?

All orders are processed and shipped from the United States.
Do you ship worldwide?

Yes. We offer domestic and international shipping. Shipping costs and delivery times are calculated at checkout.
How long does shipping take?

Orders are typically processed within 2–5 business days. Delivery times vary based on location and shipping method selected.
Do your items run true to size?

Most items fit true to size. For an oversized look, we recommend sizing up. Check the size guide on each product page for details.
Are your items limited edition?

Some Tough Lxve Club pieces are released in limited quantities. Once they sell out, restocks are not guaranteed.
How should I care for my Tough Lxve Club apparel?

To maintain quality, wash cold, turn garments inside out, and hang dry or tumble dry low. Do not bleach or iron directly on prints.
What happens if my package is lost or stolen?

Tough Lxve Club is not responsible for lost or stolen packages once marked as delivered. Please contact the carrier directly for assistance.
What if I receive a damaged or incorrect item?

Contact us within 48 hours of delivery with photos of the issue. We’ll make it right.
Why was my order canceled?

Orders may be canceled due to inventory issues, payment verification, or suspected fraud. If this happens, you’ll be notified and refunded.